The Regional Policy Monitor published the results of its “Digital Governance in Local Government—A study of the websites of the Municipalities of Greece” research project, which it conducted in collaboration with ELIAMEP and the research team of Professor Yannis Charalabidis, who teaches Digital Governance at the University of the Aegean. The survey, which was conducted between period February and June 2022, relates to the websites of the country’s 332 municipalities and the 552 registered services they currently provide to the public online, based on their competences. It should be noted that the municipalities do not at present have a standardised register of the services they provide to the public; a register of this sort is due to be created in the context of the DIAVLOS digital project.

According to the survey:

  • In the category of Metropolitan Municipalities (47 municipalities within the conurbations of Athens, Thessaloniki and Piraeus), the average number of services offered currently is 59.3 per municipality.
  • In the category of Large Mainland Municipalities (91 municipalities with a population of over 25,000, plus the capitals of prefectures), the average number of services currently provided is 41.8 per municipality.
  • In the category of Medium Mainland Municipalities (96 municipalities with a population of between 10,000 and 25,000), the average number of services currently provided is 29.2 per municipality.
  • In the category of Small Mainland Municipalities (36 municipalities with a population of less than 10,000), the average number of services provided currently is 14.3 per municipality.
  • In the category of Large Island Municipalities (27 island municipalities with a population of over 3,500) the average number of services currently on offer is 17.6 per municipality.
  • In the category of Small Island Municipalities (35 island municipalities with a population of up to 3,500), the average number of services provided is now 13.6 per municipality.
  • Of the 552 services provided in total by Greece’s 332 municipalities, only 1.2% are fully automated. Most of those provided (for instance, those of the Municipal Register or Registry Office) are provided centrally, which is to say through gov.gr.

Read the full text of the study here (in Greek).